Terms & conditions

Welcome to www.marialau.co.uk  These terms and conditions apply to the use of Maria Lau's Website.  

By using this website you agree to accept these terms and conditions in full. If you do not accept all of the terms and conditions stated on this page, please do not use Maria Lau's website.

If you have any questions relating to these terms and conditions, please contact us before placing your order at contact@marialau.co.uk



We employ the use of cookies. By using this website you consent to the use of cookies in accordance with Maria Lau’s privacy policy. Cookies are used to enable the retrieval of user details for each visit, and are used in some areas of our site to enable the functionality of this area and ease of use for those people visiting. 



Unless otherwise stated, Maria Lau owns the intellectual property rights for all material on www.marialau.co.uk. All intellectual property rights are reserved. You may view this website for your own personal use subject to restrictions set in these terms and conditions.

You may not:
- Republish material from www.marialau.co.uk
- Sell, rent or sub-license material from www.marialau.co.uk
- Reproduce, duplicate or copy material from www.marialau.co.uk
- Redistribute content from Maria Lau (unless content is specifically made for redistribution).

By using this website, you agree that you are over the age of 18.



Due to screen variations and photography methods, colours may not be accurately represented by your monitor, also sizing and scale may appear differently. We always aim to indicate product dimensions where possible.



Due to the handmade nature of Maria Lau jewellery, all sale items are final. In some cases, we may accept an exchange of goods for items in perfect saleable condition. We are not obliged to reproduce any items that are out of stock due to errors made on the website.



In an effort to avoid wastage and move towards being a more eco-conscious label, we will use stock packaging that may contain imperfections. Please note that your items will be packaged in a box or pouch, with a protective bubble or recycled/ recyclable packaging, and any other means so as to ensure the safe arrival of your chosen items.



We endeavour to provide a service that is as accurate as possible; however errors may occur.

We reserve the right to change the content of this website at any time, including pricing and imagery; and without any notice.

We also reserve the right to amend and update our terms and conditions at any time. It is your responsibility to check these terms and conditions before making a purchase or using this website.


Mobile Terms of Service

Last updated: Oct. 20, 2023

The Maria Lau mobile message service (the "Service") is operated by Maria Lau (“Maria Lau”, “we”, or “us”). Your use of the Service constitutes your agreement to these terms and conditions (“Mobile Terms”). We may modify or cancel the Service or any of its features without notice. To the extent permitted by applicable law, we may also modify these Mobile Terms at any time and your continued use of the Service following the effective date of any such changes shall constitute your acceptance of such changes.

By consenting to Maria Lau’s SMS/text messaging service, you agree to receive recurring SMS/text messages from and on behalf of Maria Lau through your wireless provider to the mobile number you provided, even if your mobile number is registered on any state or federal Do Not Call list. Text messages may be sent using an automatic telephone dialing system or other technology. Service-related messages may include updates, alerts, and information (e.g., order updates, account alerts, etc.). Promotional messages may include promotions, specials, and other marketing offers (e.g., cart reminders).

You understand that you do not have to sign up for this program in order to make any purchases, and your consent is not a condition of any purchase with Maria Lau. Your participation in this program is completely voluntary.

We do not charge for the Service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message frequency varies. Message and data rates may apply. Check your mobile plan and contact your wireless provider for details. You are solely responsible for all charges related to SMS/text messages, including charges from your wireless provider.

You may opt-out of the Service at any time. Text the single keyword command STOP to MariaLau or click the unsubscribe link (where available) in any text message to cancel. You'll receive a one-time opt-out confirmation text message. No further messages will be sent to your mobile device, unless initiated by you. If you have subscribed to other Maria Lau mobile message programs and wish to cancel, except where applicable law requires otherwise, you will need to opt out separately from those programs by following the instructions provided in their respective mobile terms.

For Service support or assistance, text HELP to MariaLau or email contact@marialau.co.uk

We may change any short code or telephone number we use to operate the Service at any time and will notify you of these changes. You acknowledge that any messages, including any STOP or HELP requests, you send to a short code or telephone number we have changed may not be received and we will not be responsible for honoring requests made in such messages.

The wireless carriers supported by the Service are not liable for delayed or undelivered messages. You agree to provide us with a valid mobile number. If you get a new mobile number, you will need to sign up for the program with your new number.

To the extent permitted by applicable law, you agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the Service, any errors in such information, and/or any action you may or may not take in reliance on the information or Service.

We respect your right to privacy. To see how we collect and use your personal information, please see our Privacy Notice